​Welcome to Learn Lead Inspire

Through expertly designed virtual and face to face training, coaching and professional consulting services, we are committed to helping individuals and businesses achieve their vision and reach their potential.

Leadership Training

Leadership is widely known to be a key factor influencing employee engagement and staff turnover, as well as impacting the overall performance and success of an organisation. It has never been more important to have strong inspiring leaders within your business.

Our Inspired Leadership Program develops existing leaders or those ready to step into a leadership role. Learn how to navigate change and overcome common leadership challenges, while maintaining a positive climate and culture. 

Create a culture of leadership in your business with our Inspired Leadership Program.

Sales and Customer Service Training Programs

It's all too common for customers to walk away from a sales or service experience feeling underwhelmed and dissatisfied. Salespeople, shop assistants, consultants and service providers, often lack basic sales and customer service skills and offer little reason for customers or clients to do business with them.

​We understand in today's challenging environment, that every potential customer or client is extremely valuable therefore, we provide teams with easy to apply sales skills to not only maximise these opportunities but to encourage repeat business and customer loyalty.

As experts in sales and customer service, our training programs help businesses 'stand out from the crowd' by becoming leaders in providing outstanding service and experiences for their customers, resulting in increased business.
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Customised Training

Learn Lead Inspire understands every business is different, therefore, we are able to fully customise or develop face to face and virtual training programs to suit the requirements of any business of any size, from small businesses right through to large corporate.

We also have a background in working with industries who don't traditionally see themselves as being in 'sales' however, rely on the sale of products and services for their success including; pharmacy, hairdressing, hospitality and professional services.  We work to develop participants understanding of what sales is and how it is relevant to the industry, as well as developing skills that increase business while maintaining a positive service culture.

We work closely with our clients to understand the business requirements, objectives and its people, ensuring training meets the businesses learning and development needs, as well as achieving desired outcomes.

​​​​Face to Face Training and Virtual Workshops

​Our sales and customer service programs can be run as highly interactive face to face sessions or virtual workshops. With a combination of instruction and hands on application, the following techniques are utilised throughout sessions for maximum learning:

• Self assessment and evaluation
• Group discussion
• Brainstorming/whiteboarding
• Individual, pair and group activities
• Role plays

All the Tools you Need to Succeed

Coaching

Through one on one coaching, we take a unique approach with each individual, to develop their skills and enhance performance in sales (Sales Coaching), sales coaching others (Coach the Sales Coach) or upper level leaders personal and professional growth ​(Performance Coaching).  Coaching can be conducted as a follow up to training or, as a stand alone service.

Keynote Speaking

Our engaging and dynamic ​keynote speaker is available for any event including; conferences, trade shows, breakfasts, seminars, meetings and conventions.  
A range of topics are available, or we are able to tailor a presentation to suit your specific event, theme and audience.

Consulting

Mystery Shopping

​​Consulting in the areas of sales and customer service, we partner with a business, to obtain a thorough understanding of the business objectives, needs and challenges.  We then identify opportunities to help achieve these goals and obtain sustained growth.  Our continued guidance and support is provided throughout all stages of the consulting process; Review, Identification, Planning and Implementation.

Learn Lead Inspire offers both off the shelf or fully customised Mystery Shopping evaluations.   An experienced Mystery Shopper evaluates and provides useful and objective feedback on the level of service being offered to customers.  Mystery shopping provides an objective analysis, of areas needing improvement, training gaps as well as reasons to recognise and reward team members.

​​DISC ADVANCED® Assessments
​and Workshops

​As an Accredited DISC ADVANCED® Consultant, we conduct DISC ADVANCED® Assessments, report interpretation, coaching and facilitation.  DISC ADVANCED® is a behavioural assessment system providing individuals and teams with practical and usable information to achieve real results.
We facilitate a range of workshops such sales, customer service and leadership as well offering individual assessments with one on one coaching.​

“The only thing worse than training your employees and having them leave
is not training them and having them stay.”
Henry Ford