About Learn Lead Inspire
With a passion for developing and inspiring people, Juanita Miell-Sparks founded Learn Lead Inspire. Her goal was to offer practical and powerful training, coaching, consulting to businesses of all sizes within the sales and service industries, helping them grow and be successful in today's challenging environment.
With her in depth knowledge of sales and years of experience working with different retail, sales and service companies, she saw the need for sales training to go back to basics and focus on the elements of providing quality customer service, hence the development of the Sales through Service program. She also identified a dire need for a refocus on the fundamentals of customer service across a wide variety of industries and developed the Customer Service Essentials program.
Understanding for any great training program to be lasting and successful, effective coaching needs to be in place to support the behavioural change, therefore, a range of coaching options for all levels within a business were included as part of Learn Lead Inspire services, offering businesses a complete solution for sustained growth.
Learn Lead Inspire is based in Adelaide South Australia. All training and services are available Australia wide and internationally.
With her in depth knowledge of sales and years of experience working with different retail, sales and service companies, she saw the need for sales training to go back to basics and focus on the elements of providing quality customer service, hence the development of the Sales through Service program. She also identified a dire need for a refocus on the fundamentals of customer service across a wide variety of industries and developed the Customer Service Essentials program.
Understanding for any great training program to be lasting and successful, effective coaching needs to be in place to support the behavioural change, therefore, a range of coaching options for all levels within a business were included as part of Learn Lead Inspire services, offering businesses a complete solution for sustained growth.
Learn Lead Inspire is based in Adelaide South Australia. All training and services are available Australia wide and internationally.
What's in our name?
- Learn - building knowledge and developing skill.
- Lead - providing direction towards a shared vision.
- Inspire - energising people and teams to reach their potential.
Our Values
Learn Lead Inspire operates according its values or guiding principles:
- Excellence - with attention to detail, we aspire to quality in all that we do.
- Communication - we listen to completely understand a businesses needs.
- Courage - to try new things and always do what's right.
- Commitment - to finding solutions and achieving goals.
About Juanita Miell-Sparks
Founder of Learn Lead Inspire
Facilitator, Coach, Consultant, Speaker
Juanita has over 20 years experience within the sales and service industries. From her first job as a door to door sales consultant, to managing large footprint retail stores, she has first hand experience and expertise in the sales process and enhancing the customer experience.
She moved into training after being appointed the Retail Training Manager of Radio Rentals in South Australia, where she designed and delivered tailored training programs to meet company objectives.
As a Program Manager and Trainer for The Friedman Group Asia Pacific, for nearly a decade she worked throughout Australia and internationally with a diverse range of industries including; pharmacy, electrical, telecommunications, furniture, jewellery, stationary, homewares, apparel, home builders, call centre and hospitality. During this time, she obtained in-depth knowledge and understanding of retail operations and human resources.
As the founder of Learn Lead Inspire, Juanita continues training, coaching, consulting and keynote speaking. She had recently worked with professional services, training frontline teams on proving quality service to clients, as well as highlighting the importance of sales and customer service in Accounting and Law.
With a genuine interest in understanding different behavioural styles, Juanita is a DISC ADVANCED® Accredited Consultant. She enjoys working with individuals and teams to obtain self-awareness through understanding their own DISC profile and improving relationships with both customers and colleagues.
Her other qualifications include a Certificate IV Training and Assessment TAE40116 and a Bachelor of Arts Communication Studies. She is also a qualified Calisthenics Coach and has been coaching, mentoring and preparing teams for performances and competitions for twenty plus years.
Juanita is an experienced and dynamic trainer/facilitator, coach and keynote speaker who knows what it takes to keep people engaged and facilitate learning.
She is passionate about empowering, inspiring and developing people and teams and knows the importance of having strong leadership to maintain a successful business.
She moved into training after being appointed the Retail Training Manager of Radio Rentals in South Australia, where she designed and delivered tailored training programs to meet company objectives.
As a Program Manager and Trainer for The Friedman Group Asia Pacific, for nearly a decade she worked throughout Australia and internationally with a diverse range of industries including; pharmacy, electrical, telecommunications, furniture, jewellery, stationary, homewares, apparel, home builders, call centre and hospitality. During this time, she obtained in-depth knowledge and understanding of retail operations and human resources.
As the founder of Learn Lead Inspire, Juanita continues training, coaching, consulting and keynote speaking. She had recently worked with professional services, training frontline teams on proving quality service to clients, as well as highlighting the importance of sales and customer service in Accounting and Law.
With a genuine interest in understanding different behavioural styles, Juanita is a DISC ADVANCED® Accredited Consultant. She enjoys working with individuals and teams to obtain self-awareness through understanding their own DISC profile and improving relationships with both customers and colleagues.
Her other qualifications include a Certificate IV Training and Assessment TAE40116 and a Bachelor of Arts Communication Studies. She is also a qualified Calisthenics Coach and has been coaching, mentoring and preparing teams for performances and competitions for twenty plus years.
Juanita is an experienced and dynamic trainer/facilitator, coach and keynote speaker who knows what it takes to keep people engaged and facilitate learning.
She is passionate about empowering, inspiring and developing people and teams and knows the importance of having strong leadership to maintain a successful business.
Testimonials
We recently engaged Learn Lead Inspire to work with our team on customer engagement and sales process. From the beginning, Juanita was proactive and thorough in ensuring she understood our business and had clearly researched the industry, meaning all content was clear, relevant and useful. Juanita’s enthusiastic, friendly and bubbly manner meant her presentation was lively and interesting, and allowed our team to relax, interact, ask questions and learn. We now plan to engage Learn Lead Inspire on a regular basis to do just that!
Suzanne Adams, Rendition Group
Suzanne Adams, Rendition Group
“ Juanita…..thank you for your highly informative and energetic presentation to our PinPoint Accounting Group last week. As you are aware our PinPoint Group comprises 12 Accounting firms from Adelaide and SA Country Regions. The feedback forms from our group were notably positive and your topic of “Client Service – What Is It and How Do We Achieve It" was very relevant to the attending Accounting Firms and for their clients."
Warren Hobbs, Schulz Hobbs CPA’s and Coordinators of PINPoint Accounting Group
Warren Hobbs, Schulz Hobbs CPA’s and Coordinators of PINPoint Accounting Group
"I spent 2 hours with Juanita recently for training/coaching about inspiring people to buy. It was very informative and useful. Juanita’s enthusiasm and passion for what she does and her love of helping people to grow and be successful is something not seen very often. Both my colleague and I got so much out of it. Juanita re-iterated some really important things many times over to make sure we understood the importance of those things and to make sure it sank in. It is one thing to be told to do something, it is another for it to be reinforced many times. Once is never enough!! We took copious notes and now need to action those things so that they become as much life to us as they are to Juanita. And she is available for more questions if needed – how good is that! Highly recommend her for your individual, small group or corporate training needs. Thanks heaps Juanita, your energy is contagious".
Christine Sharkey, QuoteConvert
Christine Sharkey, QuoteConvert
"I was part of a group of frontline staff that attended Juanita’s Frontline Quality Client Service training session. We went back to basics and focused on the fundamental skills for providing high quality service as even the smallest gesture can make a big difference on your company’s image. Juanita is so passionate and her attitude is extremely inspiring to all."
Kate Tilbrook, Schulz Hobbs
Kate Tilbrook, Schulz Hobbs
“Juanita presented to large group of our business clients and everyone enjoyed and learnt from the session.
They left motivated to improve their businesses and all gave a 9 or 10 on their feedback sheets”
Greg Sheridan, Sheridans Accountants and Financial Planners
They left motivated to improve their businesses and all gave a 9 or 10 on their feedback sheets”
Greg Sheridan, Sheridans Accountants and Financial Planners
“My staff really needed some motivation as sales were down and so was the general morale. I had heard some great reviews about Juanita, so I asked her to come and train myself and my staff. Not only is she a great motivational speaker she is down to earth and straight to the point. Her tactics were really new ideas to us and have proven to be very successful in up selling and suggestive sales. Getting customers to see the value in our product was a huge bonus and our sales are up 40% already and growing. I would definitely recommended Juanita to any business interested in growing sales and motivating staff”".
Leeanne, Gawler Hair Factor
Leeanne, Gawler Hair Factor
